Exclusive distributor for Japanese and Korean fork lift trucks, including retail outlets in UK, France and Belgium

£50m turnover

 Issues

• Product reliability causing significant customer and profitability deterioration
• Loss making
• Demoralised and confused employees
• Strategic review of business required to understand long term viability

Actions

• Negotiated improved trading terms with Japanese and Korean suppliers
• Negotiated £3m support to compensate for product unreliability, significantly reducing future business risk
• Reduction in working capital by strict application of trading terms
• Changed culture from ‘top down’ to full employee engagement
• Strategic review determined business not viable in long term

 Results

• Business profitable within 12 months
• £5m contingent risk eliminated
• Significantly improved morale, employee engagement and involvement
• Strategic exit from business planned and executed realising 100% of asset value

Contact Gray Wolf Management today for a no-obligation chat about your business.